Mastering Change Fluency
with Jay Kiew · hosted by Chris Sund
From overcoming childhood health challenges to the keynote stage — why treating change as a language you can read and speak is the key to leading through uncertainty and driving innovation.
Episode Summary
Host Chris Sund sits down with Jay Kiew to trace his journey from overcoming childhood health challenges to becoming a sought-after keynote speaker and change expert. Jay breaks down the concept of change fluency as a language, how leaders can reframe technology adoption as an opportunity, and why AI integration requires both innovation and ethical consideration — offering practical strategies for navigating uncertainty and driving meaningful change.
Key Takeaways
- 01Change fluency as a language you can learn to read and speak.
- 02AI integration — balancing innovation with ethical consideration.
- 03Leadership through uncertainty.
- 04Change interpretation and response archetypes.
- 05Using strategic foresight to discover new possibilities.
Standout Quotes
AI gets us 80% of the way there.
Build solutions that make an impact.
Create memories that last a lifetime.
Episode Chapters
Tap any chapter to jump straight to that moment on YouTube.
02:47Jay Kiew’s Journey and BackgroundPLAY ›
06:01The Challenge of Change in OrganizationsPLAY ›
08:58Understanding Change MindsetsPLAY ›
12:11The Role of AI in Change ManagementPLAY ›
15:12Creating Value Through StorytellingPLAY ›
18:05Balancing Technology and Human TouchPLAY ›
21:02Innovative Approaches to RecruitmentPLAY ›
23:55The Importance of Family and Work-Life BalancePLAY ›
27:04The Future of AI and Human InteractionPLAY ›
About Jay Kiew
Jay Kiew is a sought-after keynote speaker and change expert who helps organizations build change fluency — the ability to read, interpret, and respond to change like a language.
Drawing from his personal journey overcoming childhood health challenges, Jay brings a unique perspective on resilience, AI integration, and leading through uncertainty to inspire audiences around the world.
Why This Episode Matters
In today’s environment, change is constant — but most organizations lack the fluency to navigate it effectively.
Leaders who can read change, interpret its signals, and respond with confidence are better positioned to drive innovation, adopt new technologies, and build cultures that thrive under pressure.
This episode provides practical tools and a fresh framework to help individuals and organizations develop that fluency and move forward with clarity.
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