A Meeting Planner of 25 Years Tells Other Planners to Book Her. Her Keynote Argues Your Engagement Problem Is Actually an Invisibility Problem.

Invisible Is Not the Same as Ignored

Her newer keynote, SEEN, rests on a distinction sharp enough to change how a leadership team frames its own problem.

You can attend every meeting, be acknowledged, be recognised, and still be invisible, because nobody knows what you actually contribute or who you are beyond your role. Her argument is that when people feel invisible they do not simply disengage. They protect instead of create, compete instead of collaborate, and eventually leave instead of invest.

That reframes a lot of failed engagement spending. Our analysis of burnout by seniority found that lack of reward and recognition nearly doubled as a burnout driver in a single year, from 17 to 32 percent. Recognition programmes exist at most of those companies. What is missing is not acknowledgement, it is being known, which is exactly the gap she names.

Four Versions, and Why That Matters Commercially

Her Relatable keynote comes in four builds: for leaders, for teams, for sales and for customer experience. That is not padding. It means one booking can be aimed precisely at your revenue team or your service organization rather than delivered generically to both.

The sales version is the one most planners overlook. Its premise is that buyer behaviour has shifted toward wanting to work with people who understand their needs, and that the skill being trained is listening to understand rather than listening to respond. For a sales kickoff, that is a more durable takeaway than a motivational hour.

The leader version is built on her own proprietary research into the interpersonal qualities teams actually want from managers, and her page notes the findings are not what most people expect. Worth asking her to share the data during your prep call.

The same research underpins her book. The Relatable Leader: Create a Culture of Connection was published by Simon & Schuster and carries endorsements from Carey Lohrenz, the Wall Street Journal and USA Today bestselling author and former Navy fighter pilot, and from Shawn DuBravac, a New York Times bestselling author. For an event that wants attendee copies, that is a book with a real publisher behind it rather than a self-published companion piece.

Clients include Madison Square Garden Entertainment, Pure Romance and the League of Southeastern Credit Unions, and she delivers virtually as well as in person.